Our History

Beginning in 1938 through 1948, John Aitken & Ray Ormond were producers for the Universal Insurance Agency in downtown Detroit. In December of 1948 they took the leap and founded Aitken & Ormond Insurance, Inc. where they remained until 1973 when the New Baltimore office opened. Dan Aitken subsequently joined the agency and managed the New Baltimore location.

Overwhelming success resulted in space constraints at the New Baltimore location and in 1974 a new building was purchased at 9 1/2 Mile Road and Gratiot in East Pointe.  Just short of ten years later, in 1982, the office in Grosse Pointe was purchased and then in 1987 a location in St. Clair.

Agency growth continued and by 1990 the East Pointe office relocated to Sterling Heights where a building was shared with First Independent Insurance Agency until 2005 when the corporate office moved to its current address, 23 Mile Road in New Baltimore.

Shortly after that, Dan's daughters Kelly and Katelyn joined the agency ultimately becoming third generation agency owners.

At present day, Aitken & Ormond Insurance Inc. continues to manage and operate three offices located in New Baltimore, Grosse Pointe, and St. Clair. We are a family owned and operated independent insurance agency with a family first philosophy. For our agency, it's more than just selling insurance, it's about the relationships we build with our customers over time.

Why do business with Aitken & Ormond Insurance?

Unlike a captive, or direct insurance company who only offers their own proprietary products, our agency is 100% independent of any one company. Many insurance consumers don't fully understand just how important that really is.

When it comes to something as important as insurance, it's imperative that you work with an agency who has an in-depth knowledge of multiple insurance products, companies, and guidelines — not just one.

At the end of the day, what separates one agent from another, is their ability to proactively service their policy holders, and their knowledge of the insurance industry, products, and different situations that may present themselves to their clients.

Independent Agent Vs. The Rest

Here is a quick comparison of the differences between an independent agency like us, and the various other types of companies that are out there:

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If you'd like to get started with a complimentary quote and/or policy review, we'd be happy to help you any way we can. Simply complete the fields below to get started online in a matter of seconds.

We appreciate the opportunity to help you, and look forward to servicing your insurance needs! Feel free to call us directly if you have more detailed questions.