Joanne Roulo is a great agent.
A&O provides great customer service
- Patrick C -
Your partner Debbie was a big influence for me to getting your company to handle my insurance. You have been kind and been there with all my needs and questions. Hope others will see just that.
- Kathleen G -
Carrie, is pleasant to work with as well as knowledgeable. She was quick to respond to me and she has taken care of my families needs in a few ways. I have told my friends and family about her great customer service skills and I look forward to working with her in the future.
- Jerome C -
Quick response time and quick follow up
- Randy P -
Friendly and professional services provided.
- John A -
The best price with confidence.
- Thomas B -
Very responsive, professional and personal service.
- Kenneth J -
At every renewal, Julie has been very helpful making sure I have the best coverage for the least amount.
- Tim H -
Renee is a great to work with she made the insurance process to very easy on us. Her rates are very fare.
- Robert N -
Renee is always available and knowledgeable when I have any questions or concerns!
- Geno V -
You’re professional, personable and responsive.
- Jean S -
Knowledgeable agents and always up to the task of trying to save the costumers money.
- Joshua & Angie P -
Great rates and great customer service!
- Jeffrey K -
Competitive rates and service.
- Shannon B -
You always take my phone calls & answer any questions that I have. Very helpful.
- Lois C -
Very prompt and courteous to me.
- Sam P -
You do a fantastic job, we love how responsive you are and have saved us a nice amount from our previous coverage.
- Lawrence D -
Found the lowest prices on policies. Pleasant and easy to work with.
- Michael I -
John Konechne is always there to provide accurate and helpful advice and counseling whenever needed.
- James N -
We really like Stephanie. She is helpful and wonderful.
- Adam W -
We love Carrie as our agent. She is very helpful and knowledgeable.
- Richard W -
When I call my agent she is always friendly and helpful to explain the new updates
- Carolyn H -
Stephanie always goes above and beyond for me. I was in an accident recently and she made my claim process very easy. She also always makes sure I’m getting the best deal possible. This is the third car I’ve had this them and I love the service.
- Lillie S -
I have been insured with Auto-Owners with Aiken & Ormond for nearly 40 years. They have always been accessible, able to answer questions and offer help at any time. I would not change to any other agency for coverage for my car or condo, and before that coverage for our house. Dan has been a good, trustworthy friend.
- Susan Y -
Very responsive to questions. Priced right.
- Timothy J -
Rates are fair and staff is very helpful
- Kathleen T -
Very friendly, good pricing
- Deborah B -
Renee Sherry (agent) is prompt in response, informative, and always makes you feel that she’s working with your best interests at heart.
Aitken and Ormond have been nothing but professional, responsive and very easy to deal with regarding any issues.
- Robert C -
Everyone at Aitken & Ormond is responsive and helpful. They are proactive in their support for us.
- Albert H -
service is always available when you need it
- William G -
Always friendly and quick to reply to our questions regarding our insurance. Highly recommended.
- John P -
Julie was very helpful and attentive to our needs. We feel like our needs are better met with Julie than our previous agent.
- Michael S -
You feel like family when you call with a question or a claim. Everyone is very professional and courteous when you call and provide you information in a timely manner.
- Michael R -
Great customer service from genuine, professional people. You guys are terrific!
- Rachel B -
Great service, great people. Thanks to All.
- Zlate O -
I have been insured for over twenty- five years and each time I needed their assistance they have been efficient and sincerely helpful.
- Eliza S -
Carrie always makes sure that we are getting the best deals on our auto/home/umbrella insurance. She takes care of all the paperwork. It only takes a phone call or email to challenge our current insurance policies, and potentially save hundreds of dollars.
- Olivier R -
So incredibly easy to deal with! The best customer service!
- Richard R -
You were able to provide the high value insurance policy we sought and it could not have been easier to get the policy established to cover our new house!
- Eric R -
Always polite and helpful.
- Brent T -
Renee is awesome. Always helpful and quick to respond to any of our needs.
- Peter R -
Carrie is always on top of our insurance needs and is by far the best agent we have ever had , the New Baltimore office that we deal with at times is well represented also!!!!
- Scott D -
The team has worked with us for many years. They have provided great coverage for our needs that have changed over time. We will continue to work with them because the treat us like family.
- Anthony C -
It’s nice to have someone on our side looking out for our best interests and not just selling policies for profit.
- Aaron R -
I love the personal customer service! They have done so much for me and always with a willing heart.
- Alfred K -
Your agent is very articulated, by manuvering around our needs!
- Antonio D -
Great place to do business with. They care about their customers. Always responsive and ready to help.
- Aristides R -
Pam is always quick to take care if any changes or answer questions!
- Belinda C -
What an AMAZING company. We switched to their company and shortly thereafter, my husband was involved in an auto accident. They were in constant communication with us and the insurance company. Kelly Aitken-Gwinell is our agent, but ever member of the staff has been so efficient, kind and customer focused. When we had to buy the new car, they had the policy changed and over to us in minutes–no call back, no wait time, no hassle! They now handle all of our insurance! THANK YOU!!