The most important factor is your relationship with several insurance providers so that you can suggest the provider that best fits my needs. I also like the fact that there is a hometown office if I need to stop in for anything.
Have always had a good experience when ever we have had a need.
- Bruce R -
Nice, friendly service with a great price.
- Carlo B -
My agent Pat is always willing to help me with any questions I may have. I appreciate her help. Very nice person, on the phone or in the office.
- Carol M -
Easy to contact. Always helpful .
- Chris S -
We had such a positive experience with Karen Jones at your Grosse Pointe Branch! She was personable, professional, and just a fantastic person! I cannot remember her name…but, the wonderful lady that greets you at the front door is just so cheerful, kind, and helpful! A great team!
- Christopher H -
We have been incredibly happy with our insurance and we appreciate all of the communication and helpful information as auto insurance in Michigan was changing. It’s always easy to get in touch with someone and the service is very personal and attentive!
- Dana B -
Very good at following up with questions or inquiries .
- David C -
Renee and Joanne are always speedy with following up on all of my questions. They treat me like I am their only customer of the day when I know they are probably flooded with other customers like me. I appreciate and trust them. Thank you Dennis
- Dennis W -
No problems when contacting office or agent. Very quick to respond and great problem solvers!
- Elizabeth S -
THE best deal for us! All the unnecessary coverage done away with, saved with Auto & Home package.(Saved on both individually too)!
- Frank J -
Renee was extremely knowledgeable and didn’t waste our time . She was a pleasure to work with .
- Gary M -
We have had the best rates by far with you all! It has been a pleasure. Our rates reduced after a year also.
- Gerald M -
You have found us great rates over the years.
- Hans P -
Always quick, helpful and polite.
- Jacob K -
Should an issue arise…it is handled promptly and professionally.
- James B -
I really like my agent Renee Mason Sherry. She is very informative and extremely helpful. It’s why I stay with this agency when I am approached by many others to change insurance companies.
- James B -
Renee was extremely helpful, patient and knowledgeable about the different plans and options! We have already given her contact information to 3 other people
- James O -
I love how easy it is for me to get a hold of my agent and to add or remove vehicles from my policy!
- Jason R -
Renee is friendly, prompt at providing quotes, very knowledgeable about the quote options provided and took as long as needed to explain coverage details and answer all of my questions! Thank you!!
- Jennie J -
Very professional staff
- Jennifer B -
Renee works hard to get us the best coverages at the best prices. She is an expert at navigating the complexities of the insurance landscape, and she instills a high level of trust with her clients.
- Jeremy H -
Very fare pricing and great customer service.
- John C -
My agent, Carrie Langmesser is always available and ready to help when I have questions about my coverage or policy. Great to work with.
- John K -
Very quick service! Excellent communication!
- John K -
Carrie Langmesser is our agent, and she always takes care of our needs in a timely manor! Carrie has even responded back with quotes on the weekend if I had something that needed to be addressed quickly.
- John S -
Timely response to my requests.
- John T -
Provided us with coverage assistance when needed without a problem.
- Joseph H -
I appreciate the friendly service we receive from our trip there. Can’t think of how it could be better.
- Joseph S -
Renee is super responsive and extremely helpful. I would and have recommended her to friends.
- Julie C -
Quick service and great rates. Especially helpful when getting a new vehicle to have someone available and on-call for a quick turnaround on new coverage!
- Justin J -
Carrie is a wonderful agent. Her and her team really know their stuff!
- Justin S -
Best agent, compassionate, knowledgeable…very helpful.
- Karen L -
I love that I am able to send a quick email whenever I have a question, change or update of any kind. I always receive a helpful and friendly response quickly.
- Katie T -
Quick responses & very helpful
- Kayla M -
Always keep clients best interest in mind when finding the right coverage.
- Keith F -
Renee Mason-Sherry goes above and beyond to insure we have the proper coverage. I had called a couple of times to get answers on the law that changed here in Michigan last summer, Renee never sounded like I was getting her at a bad time. She answered my questions completely, so I felt as if she had our best interest in mind. I feel so confident in her, that I have referred a couple people over to her, and would not hesitate to do it again.
- Kurt K -
Renee is always quick to respond to my questions. She takes the time to explain changes and gives advice on how to best set our policies for our needs.
- Laurence R -
Love Monica and the others in the office! Monica always finds a way to find me a savings.
- Lisa D -
I liked that Carrie took the time to get me a quote and explain it to me. Then I had no pressure to buy but I wanted to because I could tell I had been given great customer service!
- Mark B -
Customer service has been terrific. My agent was able to save me substantially on the cost of insurance with better coverage. Whenever I have had a question or issue, the response time has been quick and helpful.
- Mark R -
My agent Pam is always there to answer questions patiently and completely. I feel comfortable calling with any concern or concerns I have.
- Maryann G -
Always being able to talk with someone and getting questions answered promptly.
- Matthew D -
Stephanie was very helpful and knowledgeable. She was able to help answer any questions I had and helped me save money.
- Matthew M -
Great rates and awesome customer service always!
- Matthew R -
Great customer service. Your office always remembers my family. We are not just a file in a folder.
- Maurice H -
We don’t talk much, but Carrie is always on it and super helpful whenever I need her 🙂
- Megan M -
Renee has done everything correct in my eyes.. she has helped and answered every question that I had..
- Michael M -
I feel that I am always getting the best rates with this team.
- Michael M -
Always attentive to our changing needs and professional as you provide that service. Pat is an excellent assistant.